Registration of citizen for filing a grievance

Policy on Public Grievance Redressal 2020

The objective of the Policy on Public Grievance Redressal 2020 initiative in the State of Punjab is to bring all the line Departments of Punjab State on a single unified platform. Punjab Grievance Redressal System (PGRS) developed by DIT where they can keep track of citizen grievances on one click.

Citizens can now submit their grievances to the concerned government departments using following channels

Through Web Portal – Visit connect.punjab.gov.

Through m-Sewa app

Through Sewa Kendra – Visit Sewa Kendra

Through Call Center- Call unified state helpline no. 1100

Visit: http://connect.punjab.gov.in